Terms of service

Last updated: 25 May 2026

OVERVIEW

Welcome to 64 Collectors Hub. Throughout the site, the terms “we”, “us” and “our” refer to 64 Collectors Hub. 64 Collectors Hub operates this website and store, including all related information, content, features, tools, products, and services (the “Services”).

Our store is hosted by Shopify, which enables us to provide our Services to you.

By visiting our website, accessing the Services, or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy available at:

If you do not agree to these Terms, you must not access or use the Services.

SECTION 1 - ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

By using the Services, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.

You agree to provide accurate, complete, and current information when placing orders or creating an account.

You are solely responsible for:

maintaining the confidentiality of your account credentials;
restricting access to your devices;
all activities conducted under your account.

We reserve the right to:

refuse service;
cancel orders;
terminate accounts;
limit purchases;
block access to the Services,
at our sole discretion and without prior notice.

We do not knowingly sell products to individuals under 18 years of age without parental or guardian consent.

SECTION 2 - PRODUCTS, AVAILABILITY, AND CONDITION

All products are subject to availability.

We reserve the right to:

limit quantities;
discontinue products;
modify product descriptions or pricing;
cancel orders due to stock inaccuracies, pricing errors, supplier shortages, technical issues, or suspected abuse.

Due to the nature of collectible products, minor imperfections to packaging, seals, boxes, wrapping, labels, or manufacturer-applied materials may occur during manufacturing, storage, or transit and shall not be considered defects unless the product itself is materially damaged or unusable.

Product images are for illustrative purposes only. Packaging, colours, print runs, labels, inserts, manufacturer markings, and product presentation may vary.

We make no guarantees regarding:

future market value;
investment potential;
rarity;
collectability;
resale value.

Products are sold for personal use only and not for resale unless expressly authorised by us.

64 Collectors Hub is an independent retailer and is not affiliated with, endorsed by, or officially connected to any manufacturer, brand owner, franchise owner, or intellectual property holder unless expressly stated.

SECTION 3 - ORDERS, FRAUD PREVENTION, AND PAYMENT

Placing an order constitutes an offer to purchase products from us.

Your order is not accepted until we confirm dispatch.

We reserve the right to:

refuse or cancel orders;
limit quantities;
delay shipment pending verification;
request additional identification or payment verification;
cancel suspicious or high-risk transactions.

Orders suspected of fraud, unauthorised activity, resale abuse, or suspicious purchasing behaviour may be cancelled without notice.

You agree not to initiate unjustified chargebacks or payment disputes. Where a chargeback is initiated fraudulently or without lawful basis, we reserve the right to provide transaction records, delivery confirmation, communications, IP logs, and related evidence to payment providers, financial institutions, fraud prevention agencies, and law enforcement authorities.

You agree that:

all payment information provided is accurate;
you are authorised to use the selected payment method;
sufficient funds are available to complete the transaction.

All purchases remain subject to our Refund Policy and any non-excludable rights under applicable law.

SECTION 4 - PRICING AND BILLING

All prices displayed are in GBP (£) unless otherwise stated.

Prices, discounts, promotions, and product availability may change without notice.

Unless otherwise stated, prices exclude:

shipping fees;
customs duties;
VAT or import taxes outside the UK;
handling or processing fees.

You are responsible for reviewing all order details before checkout.

We reserve the right to correct pricing errors, cancel affected orders, and issue refunds where necessary.

SECTION 5 - SHIPPING, DELIVERY, AND RISK

Dispatch and delivery dates are estimates only and are not guaranteed.

We are not responsible for delays caused by:

postal or courier providers;
customs inspections or clearance;
supply chain disruption;
weather conditions;
strikes;
system outages;
events beyond our reasonable control.

Risk of loss, theft, delay, and damage passes to you upon transfer of products to the delivery carrier.

International customers are solely responsible for:

complying with local import laws;
paying customs duties, tariffs, VAT, taxes, and clearance charges.

We are not responsible for customs delays, seizures, import restrictions, or refused deliveries.

Incorrect shipping information provided by customers may result in delays, losses, or additional charges for which we are not responsible.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to text, graphics, logos, images, product descriptions, videos, audio, branding, and website design, is owned by or licensed to 64 Collectors Hub and is protected under intellectual property laws.

You may not:

reproduce;
distribute;
modify;
republish;
exploit;
scrape;
commercially use,
any content from the Services without our prior written consent.

All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party services, software, or tools which we neither control nor monitor.

Such tools are provided “as is” and “as available” without warranties, guarantees, or endorsements of any kind.

Your use of third-party services is entirely at your own risk and subject to the third party’s terms and policies.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites or resources.

We are not responsible for:

the availability;
accuracy;
legality;
content;
products;
services,
of third-party websites.

Accessing third-party websites is entirely at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

64 Collectors Hub is powered by Shopify.

However, all transactions, purchases, and customer relationships are solely between you and 64 Collectors Hub.

You agree that Shopify bears no responsibility or liability regarding:

products sold;
fulfilment;
refunds;
disputes;
shipping;
product quality;
customer service.

SECTION 10 - PRIVACY POLICY

Your submission of personal information through the Services is governed by our Privacy Policy:

64 Collectors Hub Privacy Policy

Certain information may also be processed by Shopify Privacy Policy for hosting, payment processing, analytics, fraud prevention, and operational purposes.

By using the Services, you consent to the collection, processing, and transfer of your information where necessary to provide the Services.

SECTION 11 - USER CONTENT AND FEEDBACK

Any reviews, comments, suggestions, submissions, or other materials submitted to us (“Feedback”) grant us a perpetual, irrevocable, worldwide, royalty-free, transferable licence to use, reproduce, modify, publish, display, distribute, and exploit such Feedback for any purpose.

You represent that your Feedback:

does not violate third-party rights;
is lawful and accurate;
does not contain malware, spam, or harmful material.

We reserve the right to remove or refuse any submitted content at our discretion.

SECTION 12 - ERRORS, OMISSIONS, AND INACCURACIES

The Services may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to pricing, product descriptions, promotions, shipping charges, availability, or specifications.

We reserve the right to:

correct errors;
update information;
cancel orders;
refuse transactions,
at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:

unlawfully;
fraudulently;
for harassment or abuse;
to infringe intellectual property rights;
to distribute malware or malicious code;
to scrape, harvest, or extract data;
to interfere with system security;
to impersonate others;
to spam or conduct phishing activity.

Unauthorised automated access, scraping, bots, AI agents, or monitoring systems are prohibited without our prior written consent.

We reserve the right to restrict or terminate access for violations of these Terms.

SECTION 14 - AUTOMATED ACCESS AND AGENTS

No software agent, bot, scraper, crawler, AI system, or automated process may access or interact with the Services without our prior written permission.

Any authorised automated access must:

clearly identify itself;
comply with our technical restrictions;
not circumvent rate limits, CAPTCHAs, or security protections;
not mimic human behaviour deceptively.

We reserve the right to block, restrict, or prohibit automated access at any time.

SECTION 15 - FORCE MAJEURE

We shall not be liable for any delay or failure to perform obligations under these Terms where such delay or failure results from causes beyond our reasonable control, including:

natural disasters;
pandemics;
cyber attacks;
internet outages;
labour disputes;
supply shortages;
governmental actions;
transportation failures;
telecommunications failures.

SECTION 16 - TERMINATION

We may suspend, restrict, or permanently terminate access to the Services at any time and without notice where we reasonably believe:

these Terms have been violated;
fraud or abuse has occurred;
operational, legal, or reputational risk exists.

Termination shall not affect accrued rights or liabilities.

SECTION 17 - DISCLAIMERS

Nothing in these Terms excludes rights that cannot lawfully be excluded under applicable law, including rights under the Consumer Rights Act 2015.

The Services and all products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim:

implied warranties of merchantability;
fitness for a particular purpose;
non-infringement;
uninterrupted or error-free operation.

We do not guarantee that:

the Services will always be available;
defects will be corrected;
the Services will be secure;
the Services will be free from viruses, cyber attacks, data loss, or unauthorised access.

Information provided through the Services is for general informational purposes only and should not be relied upon as guarantees, representations, or professional advice.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, 64 Collectors Hub, its owners, affiliates, employees, contractors, licensors, service providers, and partners shall not be liable for:

indirect damages;
incidental damages;
consequential damages;
punitive damages;
loss of profits;
loss of revenue;
loss of opportunity;
loss of data;
business interruption.

Nothing in these Terms excludes liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
liabilities that cannot legally be excluded.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Services or products purchased through the Services shall not exceed the total amount paid by you for the order giving rise to the claim.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 64 Collectors Hub, Shopify, and our affiliates, employees, contractors, licensors, and service providers against any claims, liabilities, damages, losses, costs, or expenses arising from:

your breach of these Terms;
misuse of the Services;
violation of applicable laws;
infringement of third-party rights.

SECTION 20 - SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain fully enforceable.

SECTION 21 - WAIVER AND ENTIRE AGREEMENT

Failure by us to enforce any right or provision of these Terms shall not constitute a waiver.

These Terms constitute the entire agreement between you and 64 Collectors Hub regarding use of the Services.

SECTION 22 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.

We may assign or transfer our rights and obligations without restriction.

SECTION 23 - GOVERNING LAW

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any disputes arising under these Terms.

SECTION 24 - ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receive communications electronically, including emails and notices posted on the website.

You agree that electronic communications satisfy any legal requirement for written communications.

SECTION 25 - CHANGES TO TERMS

We reserve the right to update, amend, or replace these Terms at any time without prior notice.

Continued use of the Services following any changes constitutes acceptance of the revised Terms.

SECTION 26 - CONTACT INFORMATION

Questions regarding these Terms use the Shopify Inbox chat button on our online store. For an existing order, you can also reply directly to your Shopify order confirmation email.

SECTION 27 - RESERVATION OF RIGHTS

All rights not expressly granted under these Terms are reserved by 64 Collectors Hub.